James Watterson has since removed that review and has replaced it with another vindictive missive (I wouldn’t call it a review) using a fake name Martin Trent.
James Watterson booked Christmas cat sitting yesterday, Tuesday. He registered and booked on line. I approved it, assigned a cat sitter and sent a confirmation. This morning he emailed to cancel, which was no problem, but before I could get to cancelling it, he popped up on chat to make the cancellation request. He also wanted his account deleted
After I cancelled his booking, I asked why he was cancelling and why he wanted his account deleted. I asked because most people who cancel, usually leave their account intact as they return to book when they need us. Maybe because it was in chat he took the questions the wrong way.
His reason was entirely different from what he mentioned in email and I appeared to have rattled him.
Within minutes he posted a nasty google review. This is my response to it.